How are the products delivered?
Since all our products are digital products, we don't do shipping physically.
You can get your product instantly right after you complete your order from the "Track Orders" page as described on the product description.
I bought the product, when will it be delivered?
Our delivery system is automated you can find your product from the "Track Orders" page right after your purchase.
Please notice we don't send product keys by email. All process is automated and instantly.
I paid but I didn't received my product?
If your orders doesn't show up on Track Orders page even if you paid please contact us we will check your payment and solve the issue asap.
Our delivery system is automated you can find your product from the "Track Orders" page right after your purchase.
Please notice we don't send product keys by email. All process is automated and instantly.
I have problem with activation what now?
Don't worry about any problem we can solve them all.
If you have activation error 🛠please check here first : https://keysincaves.com/activation-instructions-list/
If your problem persist please contact with us via live chat or please send us a support ticket from the Ticket Center page.
Our tech support team will contact you asap to help you to solve the issue.
Is keysincaves.com secure?
All connection between your browser and our servers is secured using SSL technology. We never collect or save your billing information on our server. Your credit card information is directly and securely submitted from your web browser to the payment processor, such as Paypal. Credit card and debit card payments are extra secured with 3D verification.
When can I get support?
Our live tech support online between 7:00 am and 7:00 pm UTC for all days. Always feel free to send an email to support@keysincaves.com
Will my purchased licenses get updates?
Since your products are genuine Microsoft licenses, you can get all the updates without any problems.
Do you have discounts for bulk orders?
For bulk orders more than 10 please contact us for discount.
I have no information about installation what can I do?
You can check our Activation Instructions List here: https://keysincaves.com/activation-instructions-list/
Can I order without being a register?
You do not have to be a member to shop on our site. However, as a member, you can benefit from the special advantages.
Why my payment keep getting denied?
Our Credit Card payments are secured with 3D so please be sure you complete 3D verification during checkout.
If you still have trouble to complete the payment your bank may not permit for transaction so you can contact with your bank to solve the issue or you can try with another card.