Your support request will be responded to by email as soon as possible within working hours, so make sure you enter the correct email and don’t forget to check your spam folder.

    Your Windows Edition:

    Please select the Error Code you received :

    Before submit your Ticket; "If you received Error Code: 0xC004C008" that means your key is still valid but your Windows can't be activated via Internet. You can still activate your Windows by Phone. For activate your Windows by Phone successfuly please check our Windows Activation Instruction : https://keysincaves.com/how-to-activate-windows-10-pro/

    If there is more than one key for the same product in your order, please write down the key you have problem with :

    If you received "Error Code: 0xC004C060" that means your key has expired.
    But no worries, you have activation warranty.
    After you submit your ticket we will check your key and and we will replace your key with the new one and after replacement we will let you know by email within working hours.

    If there is more than one key for the same product in your order, please write down the key you have problem with :

    Before submit your Ticket; If you received "Error Code: 0x800F0805" that means your key is still valid but you are trying to activate your Windows 10 Home with a Windows 10 Pro key after inputting the key please restart your computer, it will upgrade itself even if you received an error message. After restart you can complete your activation as well.

    If there is more than one key for the same product in your order, please write down the key you have problem with :

    Please write the Error Code you received:

    If there is more than one key for the same product in your order, please write down the key you have problem with :

    Before submit your Ticket; If you trying to activate your Windows 10 Home with a Windows 10 Pro key after inputting the key please restart your computer, it will upgrade itself even if you received an error message. After restart you can complete your activation as well.

    If there is more than one key for the same product in your order, please write down the key you have problem with :

    Please write your Windows edition and specify the problem :

    If there is more than one key for the same product in your order, please write down the key you have problem with :

    Your Office Product:

    Before sending the ticket be sure you followed all the steps of Activation Instructions from here for successful activation: https://keysincaves.com/activation-instructions-list/

    If there is more than one key for the same product in your order, please write down the key you have problem with :

    Be sure you read product description for use your Office 365 account:
    – For Office 365 Setup: You need to go to www.office.com and enter the e-mail and password sent to you.
    – You can change your password right afterwards.
    – After this step, you need to change your password and write it down, and if you forget your password, it is not possible to recover your account.
    – You can then download Office applications by following the steps on the website.
    Please write the product you need help with and specify the problem :

    If there is more than one key for the same product in your order, please write down the key you have problem with :