How are the products delivered?
All our products are digital — there's no physical shipping. You get your key instantly from the Track Orders page right after your order completes. We don't send keys by email.
When will my order be delivered?
Delivery is automated and instant. Find your key on the Track Orders page right after purchase.
I paid but didn't receive my product — what now?
If your order doesn't appear on the Track Orders page, contact us. We'll check your payment and resolve it as soon as possible.
I have a problem with activation — what now?
First check our Activation Instructions List. If the problem persists, contact us via live chat or open a support ticket and our team will help.
Is keysincaves.com secure?
Yes. All connections use SSL and we never store your billing details. Card payments go directly to the payment processor, protected with 3D verification.
When can I get support?
Live support is online every day from 7 a.m. to 7 p.m. UTC. You can also email support@keysincaves.com anytime.
Will my licenses get updates?
Yes. Your products are genuine Microsoft licenses, so you receive all updates normally.
Do you offer discounts for bulk orders?
Yes — for orders of more than 100, contact us for a discount.
I have no information about installation what can I do?
You can check our Activation Instructions List here: https://keysincaves.com/activation-instructions-list/
Do I need an account to order?
No. You can shop without registering, though an account lets you track all your orders in one place.